Fareed Musah
Chicago
Summary
Personable and dedicated with keen eye for detail and proactive approach. Possesses foundational knowledge in pharmaceutical terminology and drug interactions, along with excellent organizational and data entry skills. Committed to ensuring accurate medication dispensing and enhancing patient care.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Walgreens
02.2025 - Current
- Ensured compliance with safety protocols when accurately dispensing medications.
- Optimized inventory management to maintain appropriate stock levels and prevent shortages.
- Delivered exceptional customer service by efficiently resolving inquiries and issues.
- Maintained organized work areas, strictly adhering to health and safety standards.
- Educated patients on medication usage, enhancing adherence to treatment plans.
- Trained new staff on best practices for operational efficiency in pharmacy.
Data Entry Specialist
Social Security and National Insurance Trust (SSNIT)
11.2023 - 10.2024
- Processed over 300 member forms daily into a master database, enhancing data accuracy and efficiency.
- Extracted and compiled data from internal and external systems to ensure up-to-date records for reporting.
- Verified and corrected data entry errors to maintain accuracy across platforms.
- Managed schedules with strong organizational skills for timely adjustments to improve workflow.
- Conducted quality checks to identify and rectify discrepancies, reinforcing data integrity.
- Prepared, sorted, and filed documents to optimize workflow and improve efficiency.
- Delivered 1,000 verified client documents monthly while adhering to confidentiality protocols.
Sales and Brokerage Intern
Activa Insurance
10.2022 - 12.2022
- Enhanced client retention by updating 10+ records daily in system software.
- Boosted sales through engaging 30+ customers and promoting tailored products.
- Increased customer satisfaction by analyzing preferences with CRM software effectively.
Customer Service Intern
Social Security and National Insurance Trust (SSNIT)
09.2022 - 10.2022
- Onboarded over 100 customers to pension schemes, resolving inquiries efficiently.
- Developed spreadsheets to track customer activity and analyze data trends.
- Streamlined datasets, rectifying errors to ensure compliance with organizational standards.
Education
BA - Sociology and English
University of Ghana Legon
Accra, Ghana01.2023
Master of Science - Product Management
University of Maryland, Baltimore County
Baltimore, MD08-2026
Skills
- Data Entry
- Database Management
- Microsoft Word
- Microsoft Excel
- Google Sheets
- CRM Software
- Customer Portal Systems
- Confidentiality and HIPAA
Timeline
Pharmacy Technician
Walgreens
02.2025 - Current
Data Entry Specialist
Social Security and National Insurance Trust (SSNIT)
11.2023 - 10.2024
Sales and Brokerage Intern
Activa Insurance
10.2022 - 12.2022
Customer Service Intern
Social Security and National Insurance Trust (SSNIT)
09.2022 - 10.2022
BA - Sociology and English
University of Ghana Legon
Master of Science - Product Management
University of Maryland, Baltimore County