Farid Aquim
The Bronx
Summary
Proven Dental Office Manager with a track record of enhancing patient satisfaction and boosting revenue at Drs. Lieberman and Barnett DDS PC. Expert in insurance billing and patient care, I excel in optimizing practice operations and resolving concerns, significantly reducing appointment cancellations. Skilled in treatment planning and customer service, I prioritize efficient, compassionate care.
Overview
4
4
years of professional experience
Work History
Dental Office Manager
Drs. Lieberman and Barnett DDS PC
12.2022 - Current
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
- Reduced appointment cancellations and no-shows with proactive reminder and follow-up system.
Dental Assistant
Drs. Lieberman and Barnett DDS PC
03.2021 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Education
Science -
Manuel A Gonzales
Pasaje,El Oro, Ecuador 02.2016
Skills
- Treatment Planning
- Schedule management
- Insurance billing
- Patient scheduling
- Payment plans
- Patient care
- Motivational skills
- Appointment coordination
- Customer service
- Work Planning and Prioritization
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Dental Office Manager
Drs. Lieberman and Barnett DDS PC
12.2022 - Current
Dental Assistant
Drs. Lieberman and Barnett DDS PC
03.2021 - Current
Science -
Manuel A Gonzales
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