Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Farrah Pat

Lehigh Acres,FL

Summary

Dynamic professional with a proven track record in enhancing customer experiences and sales outcomes. Excelled in supply ordering and upselling, demonstrating exceptional organizational skills and a commitment to excellence. Leveraged strong communication abilities to lead teams and improve store operations, significantly contributing to business success.

Overview

5
5
years of professional experience

Work History

Secretary

Empire Electric Solutions LLC
01.2021 - Current
  • Scheduled appointments and conducted follow-up calls to clients.
  • Provided support to company employees by copying, faxing, and filing documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained office supplies inventory by checking stock and ordering new supplies.

Sales Associate

Skechers
06.2021 - 10.2021
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Routinely cleaning and organizing the back room, keeping track of/and maintaining a certain amount of shoes on the sales floor.
  • Upselling each sale with additional shoes and accessories.

Store Manager

Journeys Kidz
06.2020 - 02.2021
  • Set effective store schedules based on customer levels, individual employee knowledge, and service requirements.
  • Managed store employees successfully in fast-paced environment through communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Checking district standings, evaluating the store as a whole and each sales associate individually, putting up individualized tips weekly.

Customer Service

HeadPinz
06.2019 - 04.2020
  • Delivered exceptional customer service and supported positive brand experience.
  • Answering phones and keeping track of pre-booked lanes and availability for when customers come in.
  • Cleaning high-contact surfaces regularly and keeping the front desk tidy.
  • When needed, assisting other team members in the arcade with redeeming points and watching attractions.

Education

Cosmetology License - Aesthetician

The Salon Professional Academy
Fort Myers, FL
08.2022

High School Diploma -

Dunbar High School
Fort Myers, FL
06.2019

Skills

  • Supply Ordering
  • Upselling
  • Customer Service
  • Supply Restocking
  • Verbal and written communication
  • Organization
  • Reliable and punctual
  • Complex Problem-Solving

Additional Information

I consider myself enthusiastic and outgoing! I love to make people smile and bring positivity inside and outside my workspace.

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Sales Associate

Skechers
06.2021 - 10.2021

Secretary

Empire Electric Solutions LLC
01.2021 - Current

Store Manager

Journeys Kidz
06.2020 - 02.2021

Customer Service

HeadPinz
06.2019 - 04.2020

Cosmetology License - Aesthetician

The Salon Professional Academy

High School Diploma -

Dunbar High School

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Farrah Pat