Farzana Khan
Ozone Park,NY
Summary
Dedicated and detail-oriented professional with a strong background in customer service, retail operations, and administrative support. Proven ability to optimize workflow efficiency, build lasting customer relationships, and drive sales. Adept at problem-solving and team collaboration, with a passion for delivering exceptional client experiences. Currently pursuing a Bachelor's degree in Business Administration at St. John's University, with a focus on developing communication and interpersonal skills to support diverse client needs.
Overview
4
4
years of professional experience
Work History
Key Holder
Sunglass Hut
06.2024 - Current
- Managed daily cash handling procedures, ensuring transaction accuracy and preventing losses due to discrepancies
- I assisted with team responsibilities by cleaning, managing cash registers, and product merchandising
- Managed store personnel by delegating tasks and supervising daily operations
- Assisted customers in locating specific items they were looking for quickly increasing overall client satisfaction
Sales Associate
G by Guess
06.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Built relationships with customers to encourage repeat business
Receptionist
New Millennium Transmission Inc.
06.2021 - 12.2022
- Confirmed appointments, communicated with clients, and updated client records
- Answered phone promptly and directed incoming calls to correct offices
- Handled cash transactions and maintained sales and payments records accurately
Education
Bachelor's - Business Administration
St. John’s University
Jamaica, NY06-2027
High school or equivalent - IT Networking
Thomas Edison High School
Jamaica, NY06.2023
Skills
- Customer Service
- Cash Handling Accuracy
- Training and mentoring
- Problem-solving skills
- Daily reporting
- Team Collaboration
- Inventory monitoring
- Workflow Optimization
- Resource management
- Bank deposits
- Promotional campaigns
Timeline
Key Holder
Sunglass Hut
06.2024 - Current
Sales Associate
G by Guess
06.2023 - 05.2024
Receptionist
New Millennium Transmission Inc.
06.2021 - 12.2022
High school or equivalent - IT Networking
Thomas Edison High School
Bachelor's - Business Administration
St. John’s University
Similar Profiles
Elijah SanchezElijah Sanchez
Retail Salesman at Sunglass Outfitters By Sunglass HutRetail Salesman at Sunglass Outfitters By Sunglass Hut
Aalia BediAalia Bedi
Store Manager at Sunglass HutStore Manager at Sunglass Hut
Aaron PilgrimAaron Pilgrim
Assistant Manager at Sunglass Hut - LuxotticaAssistant Manager at Sunglass Hut - Luxottica