Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Fatemeh Arefi

Sunnyvale

Summary

Dynamic and customer-focused professional with extensive experience at Chipotle, excelling in cash handling and issue resolution. Proven ability to build lasting customer relationships and enhance sales through exceptional service and product knowledge. Recognized for reliability and a strong work ethic, consistently meeting business needs and fostering a positive environment.

Overview

1
1
year of professional experience

Work History

Cashier

Nahita Bakery
08.2024 - 03.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Cashier

Chipotle
09.2023 - 02.2024
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Associate Of Business Administration - Business Administration

Foothill College
Los Altos, CA

Associate Degree In Nursing - Nursing

San Jose City College
San Jose, CA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Money handling
  • Customer relations
  • Written and verbal communication
  • Professionalism and courtesy

Languages

Turkish
Native or Bilingual
Persian
Full Professional
English
Native or Bilingual

Timeline

Cashier

Nahita Bakery
08.2024 - 03.2025

Cashier

Chipotle
09.2023 - 02.2024

Associate Of Business Administration - Business Administration

Foothill College

Associate Degree In Nursing - Nursing

San Jose City College

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Fatemeh Arefi