Fatemeh ostovar
woodbridge
Summary
Dynamic sales associate with proven expertise at Columbia Sportswear, excelling in customer service and problem-solving. Enhanced store appeal and fostered customer loyalty through effective engagement. Skilled in teamwork and collaboration, I also contributed to improving patient mobility as a Physical Therapist Assistant, demonstrating adaptability and a commitment to excellence.
Overview
18
18
years of professional experience
Work History
Sales Associate
Columbia Sportswear
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Loft Outlet
04.2014 - 08.2018
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Physicaltherapist Assistant
Darmangaran Clinic
01.2012 - 02.2013
- Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Educated patients on proper body mechanics, posture correction, and home exercise routines to prevent future injuries.
- Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
Agricultural Engineer
Saadi Company
08.2007 - 06.2011
- Conducted regular site visits to inspect and survey environmental changes and monitor construction exercises.
- Performed soil, water and tissue sampling to interpret results for various crops.
- Performed research and analysis on cropping methods to improve production, boosting production [Number]%.
- Used sensing, measuring and recording devices to study problems related to effects of temperature, humidity and light on plants and animals.
Education
Bachelor of Science - Agriculture
Shiraz University
Shiraz/iran06-2007
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Columbia Sportswear
08.2023 - Current
Sales Associate
Loft Outlet
04.2014 - 08.2018
Physicaltherapist Assistant
Darmangaran Clinic
01.2012 - 02.2013
Agricultural Engineer
Saadi Company
08.2007 - 06.2011
Bachelor of Science - Agriculture
Shiraz University
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