Fatima Aoun
Dearborn,MI
Summary
Dynamic and dedicated cashier with proven expertise in customer service at Big Apple Bagels. Recognized for enhancing customer satisfaction through efficient transactions and resolving complaints with professionalism. Known for strong work ethic and teamwork, ensuring a clean and organized environment while accurately managing cash operations.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier
Big Apple Bagels
12.2023 - 02.2025
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Learned duties for various positions and provided backup at key times.
Cashier
Greenland Market
06.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
Bachelor of Arts - Psychology
University of Michigan, Dearborn
Dearborn, MI05-2027
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Customer relations
- Professionalism and courtesy
- Honest and dependable
- Order packaging
Languages
English
Native or Bilingual
Arabic
Professional Working
Timeline
Cashier
Big Apple Bagels
12.2023 - 02.2025
Cashier
Greenland Market
06.2022 - 08.2022
Bachelor of Arts - Psychology
University of Michigan, Dearborn
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