Fatima Ibarra
Willcox,AZ
Summary
Accomplished General Manager of Food Service at Carl's Jr, adept in operations management and coaching, significantly reduced food waste, boosting profitability. Excelled in team coordination and customer satisfaction throughout training programs. Skilled in marketing promotions and maintaining financial oversight, demonstrating a blend of creative and analytical prowess.
Developed comprehensive skill set in fast-paced food service environments, focusing on team leadership and operational efficiency. Excel in problem-solving and implementing effective solutions to enhance service quality. Looking to transition into new field where these transferrable skills can drive success and innovation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Babysitter
Other
Willcox, AZ
01.2025 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
General Manager of Food Service
Carl's Jr
Willcox, AZ
06.2024 - 01.2025
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
Shift Leader
Carl's Jr
Willcox, AZ
12.2022 - 06.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
High School Diploma -
Willcox High School
Willcox, AZ05.2024
Skills
- Operations management
- Creativity and innovation
- Marketing and promotions
- Customer service
- Coaching and mentoring
Languages
Spanish
Native or Bilingual
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
Babysitter
Other
01.2025 - Current
General Manager of Food Service
Carl's Jr
06.2024 - 01.2025
Shift Leader
Carl's Jr
12.2022 - 06.2024
High School Diploma -
Willcox High School