Fatima Jackson
Easley,SC
Summary
Detail-oriented Administrative Assistant with extensive experience in managing office operations and coordinating meetings. Focused on fostering team collaboration and enhancing communication to improve patient care and operational efficiency. Proven skills in multitasking and conflict resolution contribute to streamlined workflows and exceptional service delivery.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Comfort Care Providers
Greenville, SC
12.2012 - Current
- Coordinated schedules and appointments for staff and clients efficiently.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Organized meetings, including logistics, agendas, and materials for attendees.
- Supported team members by providing administrative support and resources.
- Managed daily office operations and maintained organized filing systems.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Monitored office supply inventory and ordered necessary items.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Handled phone calls and emails to deliver timely information.
Memory Care Coordinator
Oakview Park Assisted Living & Memory Care
Greenville, SC
09.2022 - 02.2025
- Monitored resident behavior to identify changes and adjust care approaches accordingly.
- Organized engaging activities to enhance cognitive function and social interaction.
- Monitored medication administration by staff members to ensure accuracy according to physician orders.
- Maintained accurate records of resident progress and care interventions consistently.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Provided onboarding and coaching to new hires to help each feel comfortable in job positions and prepared to handle various responsibilities.
- Interviewed and hired individuals bringing talent, well-developed skills set and passion for assisting others, effectively creating a gifted department of professionals.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Maintained records management system to process personnel information and produce reports.
Coordinator Representative
Verizon Enterprise
Atlanta , GA
10.2016 - 09.2022
- Managed communication between teams and external clients to align on project objectives and enhance collaboration.
- Facilitated interdepartmental communication to resolve issues swiftly and maintain workflow continuity.
- Resolved customer complaints promptly while maintaining company standards.
- Analyzed data to inform operational enhancements and drive effective decision-making.
Education
High School Diploma -
Riverside High School
Greer, SC06-2009
Some College (No Degree) - Biomedical Engineering
DeVry University
Decatur, GASkills
- Office management
- Scheduling coordination
- Document management
- File management
- Administrative support
- Customer service
- Onboarding new hires
- Multitasking
- Team collaboration
- Problem solving
- Conflict resolution
- Data management
Timeline
Memory Care Coordinator
Oakview Park Assisted Living & Memory Care
09.2022 - 02.2025
Coordinator Representative
Verizon Enterprise
10.2016 - 09.2022
Administrative Assistant
Comfort Care Providers
12.2012 - Current
High School Diploma -
Riverside High School
Some College (No Degree) - Biomedical Engineering
DeVry University