Summary
Overview
Work History
Education
Skills
Certification
Awardsandacknowledgments
Volunteer Experience
Languages
Timeline
Generic

Fatima Khalid

Northville,MI

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Aéropostale
07.2023 - Current
  • Great guests in a friendly and prompt manner while effectively sharing deals and promotions
  • Answer phone calls and competently answer customer inquiries or lead them to the appropriate person who can
  • Work with the rest of the team to ensure a good environment during high-stress times
  • Routinely lapping around the store, making certain areas look presentable by replenishing stock and refolding clothes when needed
  • Utilizing the register to quickly and correctly scan items for purchase, as well as perform returns, exchanges, and place holds on items for customers to pick up later on
  • Provide support in a variety of tasks throughout the shift
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Crew Member

McDonalds
07.2022 - 09.2022
  • Greeted customers enthusiastically and effectively communicated deals and final orders
  • Operated drive thru services including taking orders, handling different forms of payment, and delivering food in a prompt yet friendly manner
  • Successfully portrayed the ability to multitask while taking orders and payment, as well as keeping the general area clean
  • Maintained clean dining areas, restrooms, and workstations by routinely sweeping, replenishing supplies, and disposing of garbage
  • Worked with the rest of the team to maintain smooth operations and high quality of service during high-volume times
  • Professionally addressed any customer complaints, escalating to upper management when required

Education

B.S - Electrical and Computer Engineering

Wayne State University
Detroit, MI
05.2027

High School Diploma -

Northville High School
Northville, MI
06.2023

Skills

    Customer Service

    Teamwork and Collaboration

    Time Management

    Problem-solving skills

    Multi-tasking strength

    Reliable and punctual

    Excellent people skills

    Cash Handling

    Stocking and Receiving

    Conflict Resolution

Certification

CPR & AED, 11/01/22

Awardsandacknowledgments

  • Northville High School Academic Excellence, 01/01/21
  • Northville High School Academic Excellence, 01/01/22
  • Northville High School Academic Excellence, 01/01/23
  • President's Education Award, 2023
  • Academic Excellence: Summa Cum Laude, 2023

Volunteer Experience

  • Spanish Honors Society, 05/01/22 to 04/30/23
  • Rayyan Center, 01/01/22 to 12/31/23
  • National Honors Society, 06/01/21 to 05/31/23 (70+ hrs)
  • Living and Learning Enrichment Center, 01/01/20 - 12/31/22
  • Rotary Interact, 09/01/20 to 04/30/23, (110+ hrs)
  • Math Tutoring, 01/01/18 to 12/31/18

Languages

English
Native or Bilingual
Urdu
Native or Bilingual

Timeline

Sales Associate

Aéropostale
07.2023 - Current

Crew Member

McDonalds
07.2022 - 09.2022

B.S - Electrical and Computer Engineering

Wayne State University

High School Diploma -

Northville High School

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Fatima Khalid