Fatima McNeal
Fort Smith,AR
Summary
My experience spans from fine dining server at Stonehouse Chaffee Crossing, to child development aid at Bost Inc. These positions have increased my ability to multitask efficiently, with little detriment to the quality of care I provide. I excel in fast paced environments, and human interactions.
Overview
6
6
years of professional experience
Work History
Server
Stonehouse Chaffee Crossing
02.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously, while still delivering quality service.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supported team members during busy shifts, to enhance workflow, and ensure that every guest had a great experience.
- Adjusted quickly to protocols necessary to successfully carry out special events.
- Understood and catered to special needs, such as wheelchair access to tables, lower seating for the elderly, as well as paying special attention to dietary restrictions and allergies.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server/Bartender
Walkons
08.2021 - 02.2023
Bartender
Bakery District
08.2021 - 04.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedure..
Child Development Aid
Bost Inc
04.2021 - 08.2021
- Fostered creativity and self-expression through art, music, and free play.
- Provided a safe environment for the children to interact with each other, and explore by maintain cleanliness, and supervising their play.
- Followed an itinerary set forth by my superiors, and ensured the day flowed as smoothly as possible.
- Built strong relationships with my students. which ensured they felt safe, heard, and comfortable in my care.
- Paid attention to the dietary needs of my students to assist the kitchen staff in making sure each meal time was safe.
- Supervised and assisted when necessary in outside play, bus rides home, bathroom breaks, potty training, and diaper changes.
- Recorded the children's progress in physical and cognitive abilities by having them perform tasks set out by their therapists, and writing down how well they were able to carry out each task daily.
Server
Buffalo Wild Wings
03.2019 - 06.2021
Education
Bachelor of Arts - Psychology
University of Arkansas - Fort Smith
Fort Smith, AR05-2024
Associate of Arts -
University of Arkansas - Fort Smith
Fort Smith, AR05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Food Safety
- Cleanliness
- Memorization
- Patience
- Organization
Timeline
Server
Stonehouse Chaffee Crossing
02.2023 - Current
Server/Bartender
Walkons
08.2021 - 02.2023
Bartender
Bakery District
08.2021 - 04.2022
Child Development Aid
Bost Inc
04.2021 - 08.2021
Server
Buffalo Wild Wings
03.2019 - 06.2021
Bachelor of Arts - Psychology
University of Arkansas - Fort Smith
Associate of Arts -
University of Arkansas - Fort Smith
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