Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
SalesAssociate

Fatima Serrano

Plano,TX

Summary

Highly experienced known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

7
7
years of professional experience

Work History

Sales Associate

Walmart
Plano, TX
08.2019 - Current
  • Managed customer transactions efficiently and accurately at point-of-sale systems.
  • Assisted in inventory management by monitoring stock levels and organizing backroom areas.
  • Trained new associates on store policies, customer service standards, and operational procedures.
  • Collaborated with team members to optimize product placement for enhanced visual merchandising.
  • Mentored junior staff in sales techniques, fostering a collaborative team environment focused on results.
  • Analyzed sales data to identify trends and recommend adjustments for promotional displays.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.

Education

High School Diploma -

Plano West High School
Plano, TX

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Reliable and punctual
  • Goal oriented
  • Flexible schedule
  • Verbal/written communication
  • Complex Problem-solving
  • Task prioritization

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved better productivity by working with others in my team with accuracy and efficiency.

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Walmart
08.2019 - Current

High School Diploma -

Plano West High School
Fatima Serrano