FATIMA EZZAHRAE AL HIANE
Coplay,PA
Summary
Proven Administrative Assistant with a track record of enhancing office operations at El Grupo - Crimidesa. Expert in scheduling and research, I excel in streamlining processes, improving efficiency by over 30%, and providing exceptional customer service. Skilled in both communication and organization, I thrive in fast-paced environments, ensuring seamless workflow and client satisfaction.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
El Grupo - Crimidesa
Taroudant City In Morocco
03.2021 - 06.2023
- providing comprehensive office support by managing schedules, handling correspondence, organizing files, preparing documents, answering phone calls, and generally facilitating smooth office operations
Front Desk Receptionist
ALHOUDA FITNESS
AGADIR, MOROCCO
11.2020 - 02.2022
- Customer service: Greeting and welcoming members and guests, answering questions, and helping with issues
- Check-in: Checking in members and distributing guest passes
- Registration: Registering new customers and verifying memberships
- Scheduling: Scheduling appointments, classes, and personal training sessions
- Updating information: Updating class and open space information, and member profiles and preferences
- Processing payments: Processing payments and updating client information in the database
- Supporting managers: Supporting managers with business documentation and professionalism
Education
Associate of Science - Chemistry
IBN Zorh
AGADIR06-2018
High School Diploma -
AJDIR
AGADIR MOROCCO06-2014
Skills
- Scheduling
- Phone call answering
- Mail handling
- Research
- Letter preparation
- Filing
- Check processing
- Meeting planning
Languages
Arabic
Native/ Bilingual
French
Professional
English
Professional
Spanish
Elementary
Timeline
Administrative Assistant
El Grupo - Crimidesa
03.2021 - 06.2023
Front Desk Receptionist
ALHOUDA FITNESS
11.2020 - 02.2022
Associate of Science - Chemistry
IBN Zorh
High School Diploma -
AJDIR
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