Fatmata Kamara
Colorado Springs,CO
Summary
Cordial Patient Access Specialist with demonstrated customer service skills in all interactions, with both external and internal customers. Social and communicative with high regard for sensitive and confidential information. Clear understanding of HIPAA rules and insurance protocols. Caregiving professional with experience in providing quality care for elderly clients. Develops tailored care plans meeting unique needs of clients. Passionate about providing clients with high-quality care to improve quality of life.
Overview
5
5
years of professional experience
Work History
Patient Access Specialist
UCHealth
05.2023 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Collected and validated patient demographics and insurance information.
Care Manager
Sunrise At University Park
10.2022 - 01.2023
- Excellent communication, interpersonal, and organizational skills and a high level of attention to detail
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Maintained detailed records in compliance with agency standards and regulations.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Billing Specialist
Spectrum
05.2022 - 10.2022
- To senior Residents
- Billing, Spectrum July 2022 December 2022 Assist with billing inquiries system and voice output devices
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Provided excellent customer service, developing and maintaining client relationships.
- Worked with multiple departments to check proper billing information.
- Reviewed and reconciled customer accounts to manage accuracy of payments.
Care Worker
Brookdale
01.2019 - 12.2019
- Ensure clients receive medications on time and support clients with mobility issues
- Demonstrate patience and compassion with excellent interpersonal skills while offering detailed knowledge of patients' conditions, symptoms, and medication
- Description Date Completed
Education
No Degree - Criminal
Colorado Technical University
1575 Garden Of The Gods Rd Suite 100, Colorado Spr05.2027
Diploma - Diploma
Mitchell High School
1205 Potter Dr, Colorado Springs, CO 8090905.2018
Skills
- Front Desk Operations
- Paging Systems
- Patient Registration
- Health Information Obtainment
- Medical Terminology Expertise
- Insurance Billing
- Patient Interviewing
- Patient Scheduling
- Insurance Verification
- Time Management
- Conflict Resolution
- Multitasking Abilities
- Analytical Skills
- Exceptional Communication
- Appointment Scheduling
- Empathy and Compassion
- Stress Management
- Active Listening
- Organizational Skills
- Professionalism and Ethics
- Interpersonal Skills
- Team Collaboration
- Telephone Etiquette
- Customer Service
- HIPAA Compliance
- Problem Solving
- Decision Making
- Attention to Detail
- Resourcefulness
- Critical Thinking
Timeline
Patient Access Specialist
UCHealth
05.2023 - Current
Care Manager
Sunrise At University Park
10.2022 - 01.2023
Billing Specialist
Spectrum
05.2022 - 10.2022
Care Worker
Brookdale
01.2019 - 12.2019
No Degree - Criminal
Colorado Technical University
Diploma - Diploma
Mitchell High School
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