Head Server
Degirmen Restaurant
2024 - 2026
- Trained and mentored junior servers on menu knowledge and customer service techniques.
- Coordinated dining room operations to ensure smooth service flow during peak hours.
- Enhanced guest experiences by providing personalized recommendations and attentive service.
- Managed table assignments and staff schedules to optimize team efficiency.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
