Fatuma Adiga
Rochester,MN
Overview
2
2
years of professional experience
1
1
Certification
Work History
Concierge
NBC Tower
01.2023 - 08.2024
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Education
Medical Assisting - Nursing
Midwestern Career College
Chicago, IL01.2026
Diploma - High School
Roosevelt High School
12.2023
Skills
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
Certification
CPR
Timeline
Concierge
NBC Tower
01.2023 - 08.2024
Medical Assisting - Nursing
Midwestern Career College
Diploma - High School
Roosevelt High School