Summary
Work History
Education
Skills
References
Languages
References
Timeline
Generic

Faviola Casanova

Tulsa,OK

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Work History

Sales Associate

Sunglass Hut
  • Delivered exceptional customer service by providing personalized eyewear recommendations, ensuring customer satisfaction, and driving repeat business
  • Achieved or exceeded sales goals through product knowledge, upselling, and cross-selling techniques
  • Maintained store organization, merchandising displays, and inventory management to enhance the in-store experience
  • Processed transactions, returns, and exchanges efficiently while adhering to company policies and procedures
  • Demonstrated strong teamwork skills, collaborating with colleagues to achieve store-wide sales targets and operational excellence
  • Utilized product knowledge to educate customers on lens technologies, frame styles, and aftercare products.

Brick Specialist

Lego Retail
  • Provided exceptional customer service by assisting guests with product knowledge, building techniques, and personalized LEGO set recommendations
  • Led interactive play experiences and in-store demonstrations to engage customers and enhance the brand experience
  • Managed inventory, replenished stock, and maintained visually appealing merchandising displays according to company standards
  • Processed customer transactions, returns, and exchanges efficiently, ensuring a seamless checkout experience
  • Collaborated with team members to create a fun and welcoming store atmosphere while supporting overall store objectives.

Education

Associate's Degree in Aviation - Aircraft Piloting and Navigation

Spartan College of Aeronautics
Jenks, OK

Skills

  • Product Sales
  • Retail loss prevention
  • Order Processing
  • Inventory Control
  • Multi-tasking strength
  • Retail Store Operations
  • Product Promotions
  • Store Opening and Closing
  • Sales Training
  • Customer Service

References

  • Emma Bishop, Assistant Store Manager, Sunglass Hut, (308) 380-4954, emmabishop19@gmail.com
  • Shon Frost-Garcia, Store Supervisor, LEGO Retail, (918) 574-4225, shon.frostgarcia@lego.com

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Sales Associate

Sunglass Hut

Brick Specialist

Lego Retail

Associate's Degree in Aviation - Aircraft Piloting and Navigation

Spartan College of Aeronautics
Faviola Casanova