Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
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Fawn Mendoza

Center Point,TX

Summary

Award-winning professional with extensive experience accomplishing high revenue gains by capturing untapped growth opportunities and delivering top-notch customer service. Capable of conceptualizing and implementing strategic plans to meet measurable objectives, ensure brand consistency, and maximize operational effectiveness. Instrumental in utilizing out-of-the-box sales and marketing strategies to engage consumers and achieve high ROIs. Possess strong communication and interpersonal skills with a proven ability to foster productive relationships with internal and external stakeholders.

Overview

17
17
years of professional experience

Work History

Tasting Room Manger

Singing Water Vineyards
06.2023 - 10.2023
  • Motivated staff to perform at peak efficiency and quality.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Developed unique events and special promotions to drive sales.


Managing Partner

Verizon Wireless, Walnut Creek
01.2018 - 03.2022
  • Business Sales | Strategic Sales
  • Delivered operational direction to 4 senior management teams with 35 employees with a keen focus on achieving and exceeding established goals
  • Assisted with negotiating and closing deals by providing robust support in the consultative selling sales process, advising on best solutions, and meeting customer needs
  • Drove sales of different products by establishing and maintaining strong relationships with vendors and partners
  • Planned, implemented, and promoted
  • Salesforce through the entire sales operation with an aim to enable the team to generate new leads and meet targets
  • Achieved an unrivaled sales record as well as demonstrated high potential that resulted in earning formal recognition as the sales leader
  • Maintained a track record of consistently surpassing quotas
  • Optimized sales results, despite previously dominant competitor advantage, by utilizing outstanding listening, presentation, and closing skills.

Business Sales Manager | Business Sales Representative

Verizon Wireless
01.2007 - 01.2013
  • Assisted sales reps’ team in specializing in product solutions for the industry
  • Provided active support by bringing the outside-the-box approach to create value for business customers in their supported industry
  • Delivered expert-level technical knowledge and sales support to the team in developing the next steps and plans in their respective career
  • Commended for the remarkable performance and received President’s Cabinet Verizon Wireless Award in 2014 and 2015 and Best Senior Manager - Director Choice Award in 2013
  • Successfully transformed the underperforming region (San Jose) into cash-positive through strategic vision, planning, and execution
  • Additional experience as Retail Sales Manager at Verizon Wireless

Education

Marketing and Advertising

California State University Fresno

Skills

  • Sales & Revenue Growth
  • Customer Service Excellence
  • Team Leadership & Development
  • Product/Service Promotion
  • New Business Development
  • Process Analysis & Optimization
  • Relationship Management
  • Stakeholder Engagements
  • People Development
  • Performance Metrics Analysis
  • Customer Retention
  • Customer Relations
  • Performance Goals

Affiliations

WOW- Women of wireless Hispanic Chamber of Commerce

Timeline

Tasting Room Manger

Singing Water Vineyards
06.2023 - 10.2023

Managing Partner

Verizon Wireless, Walnut Creek
01.2018 - 03.2022

Business Sales Manager | Business Sales Representative

Verizon Wireless
01.2007 - 01.2013

Marketing and Advertising

California State University Fresno
Fawn Mendoza