Fawn Miller
Rochester,NY
Summary
Organized Patient Service Representative with 20+ years of experience in healthcare. To seek and maintain part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
Work History
Access Associate
Long Pond Internal Medicine
Rochester, NY
08.2023 - Current
Check in/check out patients
Collect co-pays
Answer phones
Schedule appointments
Document and work on tasks within Epic system
Labeling/scanning
Faxing documentation/Homecare orders
Patient Service Representative
Borg And Ide Imaging
12.1998 - 08.2023
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Balanced deposits and credit card payments each day.
- Assisted in biopsies under mammogram and ultrasound.
- Brought patients back and got them changed for their procedure/study.
- Obtain previous radiology studies for patient's upcoming appointments.
- Import and burn medical imaging discs.
Education
Associates - Mortuary Science
SUNY Canton
1997
Skills
- Patient Greeting
- Patient Registration
- Insurance Information Collection
- Payment Collection
- Multi-Line Telephone Systems
- Appointment Scheduling
- Patient Care and Confidentiality
- HIPAA Compliance
- Sterilization Procedures
- Clinical Data Entry
- Comfort with Technology and Databases
- Punctual and Hardworking
- Patient Records Gathering
Timeline
Access Associate
Long Pond Internal Medicine
08.2023 - Current
Patient Service Representative
Borg And Ide Imaging
12.1998 - 08.2023
Associates - Mortuary Science
SUNY Canton