Faye Ferguson
Las Vegas,NV
Summary
Enthusiastic Sales Representative, who is customer service-centric, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the sales industry. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. In love with all things Aesthetics and Self-Improvement.
Overview
7
7
years of professional experience
Work History
New Home Sales Professional
Richmond American Homes
Las Vegas , NV
2022.06 - Current
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Increased customer satisfaction by resolving issues.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Conducted research, gathered information from multiple sources and presented results.
New Home Rotating Sales Associate
Smart Staffing Solutions
Las Vegas , NV
2022.03 - 2022.06
- Engaged customers using well-honed interpersonal and people skills to determine which homes best fit needs and preferences.
- Relayed information regarding buyer incentives and special events to customers.
- Aided customers in locating and purchasing homes in master planned community and on website.
- Offered insight into features for such structural options and in-home design upgrades to help customers make educated buying decisions.
- Utilized ELO to check home availability
- Used consultative sales approach to understand and meet customer needs.
- On Site with TOLL BROTHERS
- Provided positive first impressions to welcome existing, new and potential customers.
Realtor Sales Associate
Berkshire Hathaway Home Services Nevada Properties
Las Vegas , NV
2020.10 - 2021.12
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
Insurance Sales Agent
Aflac
Las Vegas , NV
2011.03 - 2012.03
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Quoted and calculated premium rates for policies using rate book
- Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Timeshare Sales Agent
Hilton Grand Vacations Club
Las Vegas , NV
2008.02 - 2011.03
- Developed top-tier negotiating skills and turned customer objections into sales opportunities.
- Guided sales prospects on resort property tours and followed up with targeted sales presentations.
- Participated in onsite and webinar-based sales trainings and attended sales meetings.
Corporate Sales Consultant
Business Development Division
Las Vegas , NV
2009.12 - 2010.07
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Negotiated prices, terms of sales and service agreements.
Loan Officer
Sage Credit Company
Las Vegas , NV
2006.10 - 2007.05
- Submitted loan applications to underwriter for verification and recommendations.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Maintained strict confidentiality of bank records and client information.
- Complied with regulatory requirements of Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
Automotive Sales Professional
Bill Heard Chevrolet
Las Vegas , NV
2005.09 - 2006.01
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered telephone and email inquiries from potential customers.
- Met customers on lot and in showroom to discuss available vehicles and options.
Education
Bachelor of Science - Sociology And Public Policy
University of California, Santa Barbara
Santa Barbara, CA06.2005
Skills
- Property Research
- Customer Service and Assistance
- Open House Management
- Articulate and Persuasive
- Purchase Agreement Writing
- MLS Data Entry and Maintenance
- Home Tours
- Self-motivated professional
- Active Listening
- Collaboration
- Conflict Resolution
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
New Home Sales Professional
Richmond American Homes
2022.06 - Current
New Home Rotating Sales Associate
Smart Staffing Solutions
2022.03 - 2022.06
Realtor Sales Associate
Berkshire Hathaway Home Services Nevada Properties
2020.10 - 2021.12
Insurance Sales Agent
Aflac
2011.03 - 2012.03
Corporate Sales Consultant
Business Development Division
2009.12 - 2010.07
Timeshare Sales Agent
Hilton Grand Vacations Club
2008.02 - 2011.03
Loan Officer
Sage Credit Company
2006.10 - 2007.05
Automotive Sales Professional
Bill Heard Chevrolet
2005.09 - 2006.01
Bachelor of Science - Sociology And Public Policy
University of California, Santa Barbara
Similar Profiles
Tim ColegroveTim Colegrove
Construction Superintendent at Richmond American HomesConstruction Superintendent at Richmond American Homes
Amy RathbunAmy Rathbun
Vice President, Design at Richmond American HomesVice President, Design at Richmond American Homes
Hala ShamsHala Shams
Sales Associate at Richmond American HomesSales Associate at Richmond American Homes