Faye Reynolds

• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Updated pricing and signage to complete product displays and educate customers.
• Inspected merchandise for quality and arranged proper display location on floor.
• Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
• Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
• Verified products appeared at correct locations in proper quantities.
• Implemented precise and timely remodel plans.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.

Collaborated effectively with team members to maintain orderliness and meet customer needs.

Customer Service:

Greet customers with a friendly and welcoming attitude.

Take orders accurately and efficiently.

Ensure customer satisfaction by addressing inquiries and resolving issues.

Provide excellent customer service, even during peak hours.

Food Preparation:

Prepare and serve food according to McDonald's standards.

Maintain food quality and safety standards.

Operate kitchen equipment, such as fryers, grills, and beverage dispensers.

Cash Handling:

Operate the point-of-sale (POS) system accurately.

Handle cash transactions and make change accurately.

Ensure accurate register operations and reconciliation.

Cleanliness and Maintenance:

Maintain a clean and organized dining area.

Clean tables, counters, and other surfaces.

Follow sanitation procedures and maintain hygiene standards.

Teamwork:

Work collaboratively with team members to achieve service goals.

Assist other crew members as needed.

Be open to coaching and feedback from supervisors and managers.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Provided excellent customer service by greeting customers and meeting quality expectations.