Faye Slappey
Sumner,GA
Summary
Versatile Postmaster experienced in managing post office operations and executing multiple functional tasks simultaneously. Achieved high productivity and efficient task completion through strong operational management, customer service, and regulatory compliance skills. Focused on enhancing communication, problem-solving, and leadership to ensure smooth postal operations and team cohesion.
Overview
10
10
years of professional experience
Work History
Postmaster/Customer Service Manager
United States Postal Service, USPS
Tifton, Georgia
09.1998 - 06.2008
- Supervised daily operations of postal facility and ensured efficient workflow.
- Managed staff schedules, training, and performance evaluations effectively.
- Addressed customer inquiries and resolved service issues promptly.
- Oversaw mail processing, sorting, and distribution activities consistently.
- Coordinated community outreach programs to promote postal services actively.
- Implemented safety protocols and maintained compliance with postal regulations.
- Organized mail sorting operations to ensure timely delivery.
- Ensured compliance with safety regulations when handling hazardous materials or equipment.
- Maintained financial records, including budgets, expenditures, and income.
- Communicated postal laws and regulations.
- Prepared reports on operational activities for upper management review.
- Assisted during peak times such as holidays and special events.
- Analyzed data related to postal operations in order to identify areas needing improvement or optimization.
Education
Accounting - Accounting And Finance
Moultrie Tech
Moultrie, GA 06.1974 - 06.1974
Worth Co High School
Sylvester , GaSkills
- Customer service
- Mail handling
- Mail distribution
- Operations oversight
- Compliance management
- Safety compliance
- Financial oversight
- Document management
- Data analysis
- Performance evaluation
- Staff training
- Employee training
- Team leadership
- Conflict resolution
- Employee relations
- Community outreach
- Attention to detail
- Time management
- Effective communication
- Problem solving
- Deadline oriented
- Policy compliance
- Professional demeanor
Accomplishments
- Numerous Postal Awards
- Always Exceeded Expectations
References
References available upon request.
Timeline
Postmaster/Customer Service Manager
United States Postal Service, USPS
09.1998 - 06.2008
Accounting - Accounting And Finance
Moultrie Tech
06.1974 - 06.1974
Worth Co High School