Federico Meneses
Davie,FL
Summary
Dynamic professional with a proven track record as an Airbnb Host, excelling in booking management and effective problem solving. Renowned for enhancing guest satisfaction through exceptional communication and swift conflict resolution, fostering repeat business and positive experiences. Strong organizational skills ensure seamless operations in fast-paced environments. Experienced with handling customer interactions and resolving issues promptly. Utilize communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
3
3
years of professional experience
Work History
Airbnb Host
Johnny Bethalevi
05.2024 - 03.2025
- Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
- Resolved conflicts or miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
Front Service Clerk
Publix
05.2022 - 07.2024
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
Education
Master of Science - Finance & Economics
Nova Southeastern University
Davie, FL05-2028
Skills
- problem-solving
- organization
- communication (Verbal & written)
- Adaptability
- Collaboration
- Multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Airbnb Host
Johnny Bethalevi
05.2024 - 03.2025
Front Service Clerk
Publix
05.2022 - 07.2024
Master of Science - Finance & Economics
Nova Southeastern University
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