Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felicia Billups

Summary

Dynamic HR professional with a proven track record at Big Lots Distribution Center, excelling in talent acquisition and fostering teamwork. Skilled in HR policies, payroll administration, and enhancing employee retention. Achieved significant improvements in recruitment processes and onboarding efficiency, demonstrating strong leadership and problem-solving abilities.

Overview

35
35
years of professional experience

Work History

Human Resources Representative

Big Lots Distribution Center
02.2022 - Current

1. Performs duties related to staffing and orientation of non-exempt associates.

2. Schedule weekly interviews

3. Responsible for the supervision of direct reports including staffing, goal setting, training, development, performance assessment, and disciplinary actions.

4. Plans, assigns, and distributes work to direct reports (Headcount and Daily Attendance).

5. Assists Management leaders with Human Resources policies and procedures as directed.

6. Prepares, maintains and monitors various Human Resources related records and reports.

7. Responds to associate relations issues. Investigates and resolves allegations of mistreatment, misconduct, discrimination, etc.

8. Provides guidance in the resolution of performance issues. Reviews circumstances and documentation and may provide authorization for involuntary terminations.

9. Approves disciplinary action, up to and including termination of employment, of non-exempt staff in the absence of the HR Manager.

10. Coordinates and/or assists with various associate activities.

11. Responds to General Office requests for information and support as needed.

Payroll/Wage Administrator

Big Lots Distribution Center
05.2017 - 02.2022

1. Transmits weekly non-exempt payroll for the assigned Distribution Center through routine timekeeping system procedures.

2. Audits payroll data reports and makes required adjustments.

3. Researches and resolves a variety of payroll and/or wage errors and/or discrepancies. Performs payroll record maintenance.

4. Processes select associate data changes in accordance with established policies and procedures.

5. Prepares, monitors and maintains a variety of payroll and wage administration reports.

6. Monitors and distributes non-exempt performance review schedules.

7. Performs general clerical duties including copying, faxing, scanning, filing and answering telephones.

8. Provides procedural guidance regarding basic payroll, timekeeping, and wage policies and programs.

9. Performs additional duties as assigned.

Specialty Foods/ Manuals Clerk

Big Lots Distribution Center
06.2008 - 05.2017

1. Provides basic clerical support to operations management including making copies, maintaining files, and calculating and completing a variety of production paperwork.

2. Communicates with various internal and external contacts to obtain, verify and communicate information for operations management.

3. Utilizes Scanner or RF units to research and confirm production data for operations management. Communicates findings to Supervisor.

4. Prepares, analyzes and maintains a variety of daily and weekly reports.

5. Performs duties of a Material Handler as required.

6. Performs semi-routine duties where some judgment is required. Work is performed under defined and uniform procedures.

7. Maintains the integrity of our Mission, Vision and Values statement while performing daily job duties.

8. Trained new clerks on company procedures and software tools.

9. Maintained a professional atmosphere within the office setting through effective communication skills.

10. Reduced errors in data entry through paying attention to detail and double-checking work.

Material Handler

Big Lots Distribution Center
04.1998 - 06.2008

1. Utilizes DC technology, such as RF scanners, headsets, computer terminals or hard copy reports to record in an accurate manner the movement of merchandise from the time it is received until it is selected and shipped.
2. Moves empty pallets and storage racks as necessary to a specified location and stacks them in a neat and orderly manner.
3. Confirms quantities of merchandise and other inventory to verify the accuracy of the order to be processed.
4. Sorts, separates, and labels units of merchandise and inventory to be processed. Places on pallets or conveyor lines as appropriate for distribution to the stores.
5. Utilizes computer terminals or hard copy reports to process damaged and/or salvageable merchandise as directed.
6. Monitors sort induction lines to ensure accurate scanning of distribution labels and effective processing of merchandise.
7. Loads pallets or hand stacks cartons in trailers according to store delivery schedule and door assignments for shipment to the stores.
8. Handles and stacks merchandise in such a way to prevent damage to merchandise and/or prevent unsafe and unstable loads.
9. Performs general housekeeping duties within the department and assigned areas to ensure a safe/clean working environment.

Assembler/Shipping Clerk

Augat Wiring Systems
07.1990 - 04.1997

1. Assembled car harnesses

2. Ordered materials from the warehouse for the entire distribution center

3. Shipped orders to customers

4. Set up time for pickup and dispatched drivers

5. Made sure all orders were correct before pickup

6. Typed packing slips and made sure all paperwork was signed before merchandise left the building.

Education

Associate of Arts - Accounting

Trenholm State Community College
Montgomery, AL
06-2007

High School Diploma -

Calhoun High School
Letohatchee, AL
06-1989

Skills

  • HR policies and procedures
  • Onboarding and orientation
  • Recruitment
  • Background checks
  • Talent acquisition
  • Employee retention
  • Exit interviews
  • Payroll administration
  • Teamwork

Timeline

Human Resources Representative

Big Lots Distribution Center
02.2022 - Current

Payroll/Wage Administrator

Big Lots Distribution Center
05.2017 - 02.2022

Specialty Foods/ Manuals Clerk

Big Lots Distribution Center
06.2008 - 05.2017

Material Handler

Big Lots Distribution Center
04.1998 - 06.2008

Assembler/Shipping Clerk

Augat Wiring Systems
07.1990 - 04.1997

Associate of Arts - Accounting

Trenholm State Community College

High School Diploma -

Calhoun High School
Felicia Billups