Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Felicia Ikpeama

Glenn Dale,Maryland

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

11
years of professional experience

Work History

Kentucky Fried Chicken/mitraqsr

Manager
11.2012 - Current

Job overview

  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Improved safety procedures to create safe working conditions for workers.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Education

Imo State Unversity
Nigeria

from Business Administration
09.1994

University Overview

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Operations Management
  • Staff Training and Development
  • Staff Development
  • Schedule Preparation

Timeline

Manager
Kentucky Fried Chicken/mitraqsr
11.2012 - Current
Imo State Unversity
from Business Administration
Felicia Ikpeama