Felicia' Jordan
Birmingham,AL
Summary
Experienced and personable Assistant Clerk with a strong background in providing administrative support for municipal agencies. Highly detail-oriented and versatile, committed to optimizing team and organizational efficiency. Proficient in office software and skilled at modernizing outdated data.
Overview
21
21
years of professional experience
Work History
Legal Assistant-Clerk for (ALJ) Admin Law Judge
Social Security Administration, SSA
Birmingham, Alabama
05.2003 - 05.2024
- Assists the (ALJ) Administrative Law Judge with legal research, drafting orders and memoranda, and other tasks related to the ALJ's quasi-judicial functions:
- Briefs the ALJ on current daily updates for scheduled hearings and all current documents in the file. Manages the ALJ's caseload.
- Assists with court procedure and trials – Make sure that all telephone numbers are current for the Attorney/Representative, claimant, ALJ, Vocational Rehab Representative.
- Drafts orders, memoranda, hearings, appeals, hearing held – no show, attended, postponed, and other documents before and after the hearings are held.
- Analyzes issues before the court, make sure that all technology is properly working, such as the phones, MS Teams, etc.
- Prepared reports for management review on a weekly basis.
- Prepared reports, correspondence, executive summaries, agenda and agenda packet materials and processed mail and routed correspondence to correct office or department.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise. Proofread documents for accuracy before sending them out to customers.
- Communicated with customers and employees to answer questions or explain information.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Supported office clerical functions using word processing and other software, email and office machines. Established and maintained variety of automated and manual files and records. Operated office equipment such as printers, copiers, scanners.
- Assisted in preparing ordinances and resolutions proposed by governing body for approval, notified legal organization of meetings, dates and times and distributed communications to appropriate parties. Prepared detailed agendas for meetings
- Performed research tasks related to special projects assigned by management.
- Review all correspondence, update documents in the file, make sure that all papers are properly documented, and assemble documents according to the effective receipt date.
Education
MBA - Project Management
Columbia Southern University
Orange Beach, AL09-2016
Bachelor of Science - Information Technology
Columbia Southern University
Orange Beach, AL01-2011
High School Diploma -
Woodlawn High School
Birmingham, AL05-1990
Skills
- Database Maintenance
- Document Management
- Analytical Research Skills
- Data entry proficiency
- File Organization
- Report Preparation
Affiliations
- Volunteering with PEGASUS Riding Academy - Non Profit Company- Savannah, Georgia / 2020 - 2023 / Non-profit center providing Equine Assisted Activities and Therapies in a safe and nurturing environment for individuals with physical, mental or emotional disabilities, regardless of race or creed.
Timeline
Legal Assistant-Clerk for (ALJ) Admin Law Judge
Social Security Administration, SSA
05.2003 - 05.2024
MBA - Project Management
Columbia Southern University
Bachelor of Science - Information Technology
Columbia Southern University
High School Diploma -
Woodlawn High School
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