Felicia Howell
Houston,TX
Summary
Driven and dynamic, I leveraged customer service excellence and problem-solving skills at Target to enhance shopping experiences and foster customer loyalty. As a Special Education Teacher Assistant at Houston ISD, I significantly contributed to student progress through meticulous monitoring and teamwork. My blend of hard and soft skills propels organizations toward their goals.
Overview
28
28
years of professional experience
Work History
Sales Associate
Target
08.2009 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Special Education Teacher Assistant
Houston ISD
08.1997 - Current
- Monitored student progress and adjusted instruction accordingly to maximize academic achievement.
- Maintained detailed records of student progress, attendance, behaviors, and IEP goals for effective communication with all stakeholders involved in the educational process.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Education
High School Diploma -
Bellaire High School
Houston, TX06-1993
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Target
08.2009 - Current
Special Education Teacher Assistant
Houston ISD
08.1997 - Current
High School Diploma -
Bellaire High School
Similar Profiles
Tavin JacobsenTavin Jacobsen
Service and Engagement Team Leader at TargetService and Engagement Team Leader at Target
Neiphatarr SelassieiNeiphatarr Selassiei
Fulfillment Associate at TargetFulfillment Associate at Target
Paige CampbellPaige Campbell
Style Sales Associate at TargetStyle Sales Associate at Target
Kelsey PenningtonKelsey Pennington
General Merchandise Expert at TargetGeneral Merchandise Expert at Target
Teia AllenTeia Allen
Senior Client Relations Specialist at Veterans Affairs Medical Center (Prosthetics)Senior Client Relations Specialist at Veterans Affairs Medical Center (Prosthetics)