
20 years in restaurant operations with experience supporting both front and back of house. 16 years in breakfast, bar and fine-dining serving role. Strong focus on service standards, teamwork, and guest satisfaction.
-Handle 6+ tables during peak lunch and dinner shifts, ensuring memorable guest experiences.
-Providing exceptional customer service within a fast-paced seafood restaurant environment.
-Executed opening and closing procedures for server operations.
-Assist with expo, busing and host when needed to support our team.
-Handled up to 8+ tables on a regular day, ensuring the customers had a memorable and positive experience.
-Managed the closing out process, distributing tips to front and back of house employees.
-Supported expo, busser, and host roles to maintain efficient restaurant operations.
-Closed restaurant, paperwork and counting the till and safe.
-Executed opening and closing procedures for server operations.
-Demonstrated extensive menu and wine knowledge, detailing preparation methods and ingredients.
-Managed expo, helped bus, host and bartended when needed to ensure seamless service.
-Trained servers across Mesa and Chandler locations to enhance service quality.
Menu knowledge
POS system proficiency
Food safety knowledge
Exceptional customer service
Effective time management
Multitasking
Detail-oriented
Strong verbal communication
Teamwork *makes the dream working*
Training experience
Outgoing & friendly personality
Problem solving