Felicia William- Clark
Port Royal,SC
Summary
Dynamic Assistant Store Manager with a proven track record at Salvation Army Family Store, excelling in employee training and inventory management. Expertly enhanced customer service and optimized team performance through effective delegation and conflict resolution, driving operational success and elevating store standards. Committed to fostering a collaborative and efficient work environment.
Overview
22
22
years of professional experience
Work History
Assistant Store Manager
Salvation Army Family Store
Beaufort, SC
11.2022 - Current
- Trained new employees on store policies, procedures and customer service standards.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Assistant Store Manager
Salvation Army ARC
Newark, NJ
11.2003 - 11.2022
- Trained new employees on store policies, procedures and customer service standards.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Education
High School Diploma -
Central High School
Newark, NJ06-1999
Some College (No Degree) - Business Administration
Essex County College
Newark, NJSkills
- Employee training
- Inventory management
- Customer service
- Staff scheduling
- Visual merchandising
- Sales reporting
- Team building
- Conflict resolution
- Store operations
- Time management
- Shift scheduling
- Store opening and closing
References
References available upon request.
Timeline
Assistant Store Manager
Salvation Army Family Store
11.2022 - Current
Assistant Store Manager
Salvation Army ARC
11.2003 - 11.2022
High School Diploma -
Central High School
Some College (No Degree) - Business Administration
Essex County College
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