Felicity Flanery
Lakeland,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Housing and Cleaning Consultant
Mandy's Cleaning Service
07.2022 - 01.2023
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Adhered to professional house cleaning checklist.
- Developed customized cleaning plans tailored specifically to each client''s unique needs.
- Provided excellent customer service by addressing client concerns promptly and professionally.
Cashier and Sales Associate
Baskin Robins
08.2021 - 05.2022
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Addressed customer needs and made product recommendations to increase sales.
Education
Bachelor of Arts - Business Administration And Management
Polk State College
Lakeland, FL03.2025
Associate of Arts -
Polk State College
Lakeland, Fl 03.2022
Skills
- Continuous Improvement
- Client Relationships
- Safety Regulations
- Integrity and Honesty
- Quality Assurance
- Attention to Detail
- Client rapport
- MS Office
- Research
- Excellent Communication
- Written Communication
- Dependable and Responsible
Volunteer Experience
Camp Fire Sunshine
- Assisted in setting up various activities for campers.
- Collaborated with fellow volunteers to ensure a fun and engaging experience.
- Organized team-building games and outdoor adventures.
Timeline
Housing and Cleaning Consultant
Mandy's Cleaning Service
07.2022 - 01.2023
Cashier and Sales Associate
Baskin Robins
08.2021 - 05.2022
Bachelor of Arts - Business Administration And Management
Polk State College
Associate of Arts -
Polk State College
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