Felipe Mauricio
Bridgestone Firestone
Owings Mills,MD
1
Language
12
years of professional experience
Results-driven professional with extensive experience in sales and service. Known for excellent communication and organizational skills, successfully driving revenue growth and fostering strong client relationships in fast-paced environments.
Work History
Sales and Service Specialist
11 Months- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted in maintaining inventory accuracy through regular stock checks and updates.
- Collaborated with team members to ensure smooth daily operations and effective communication.
- Utilized point-of-sale systems to process transactions accurately and promptly.
Commercial Sales Specialist
1 Year- Analyzed customer needs to recommend suitable automotive products and solutions.
- Developed and maintained strong relationships with clients to enhance customer loyalty.
- Executed daily sales activities, ensuring optimal inventory management and product availability.
- Collaborated with team members to achieve monthly sales targets and improve overall performance.
Store Manager
2 Years 7 Months- Oversaw daily operations, ensuring optimal inventory management and product availability.
- Trained and mentored staff, enhancing team performance and customer service skills.
- Developed sales strategies, driving revenue growth through effective merchandising techniques.
- Implemented operational improvements, increasing efficiency in store processes and procedures.
Store Manager
2 Years 2 Months- Monitored financial performance, analyzing sales data to inform strategic decision-making.
- Fostered a positive work environment, promoting teamwork and employee engagement initiatives.
- Managed vendor relationships, negotiating terms to optimize supply chain effectiveness.
- Ensured compliance with safety regulations and company policies, maintaining a secure workplace environment.
Store Manager
2 Years 10 Months- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Automotive Technician
1 Year 7 Months- Diagnosed and repaired automotive systems, including brakes, suspension, and electrical components.
- Utilized diagnostic tools to identify issues and recommend effective solutions for customer vehicles.
- Conducted routine maintenance services, ensuring optimal vehicle performance and safety standards.
- Collaborated with team members to streamline service processes and enhance overall workflow efficiency.
Education
No Degree - Business Administration
High School Diploma
Skills
Detail oriented
Strong leadership
coaching
and mentoring abilities
Excellent communication and interpersonal skills
Strong organizational and problem-solving skills
Ability to prioritize work and adapt to changing production demands
Professionalism
reliability
and commitment to quality workmanship
Languages
Spanish
Native or Bilingual
Timeline
Sales and Service Specialist
Bridgestone Firestone
02.2025 - 01.2026Read More
Commercial Sales Specialist
NAPA Auto Parts - Genuine Parts
01.2024 - 01.2025Read More
Store Manager
Advanced Auto Parts
05.2021 - 12.2023Read More
Store Manager
Autoplusinc
01.2019 - 03.2021Read More
Store Manager
Oreilly Auto Pats
02.2016 - 12.2018Read More
Automotive Technician
Goodyear
06.2014 - 01.2016Read More
The Community College of Baltimore County
No Degree from Business Administration
Read More
Catonsville High School
High School Diploma
Read More