Felipe Picazo
Austin,TX
Summary
Team member with 3 years of experience, enthusiastic about helping team members meet and exceed
expectations, a problem-solver who proactively seeks opportunities to improve processes and workflow.
Eager to learn and contribute wherever possible.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Goodwill Central Texas
12.2024 - Current
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all exchanges.
- Monitored customers for signs of security concerns and escalated issues to management.
Shift Leader
Modern Market Eatery
02.2021 - 11.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Prepared and cooked a variety of dishes according to recipes, quality standards, and presentation guidelines
- Assisted in inventory management by monitoring stock levels, rotating perishable items, and placingorders as needed
Education
Kipp Austin Brave Highschool
Austin, TX2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Money handling
- Food safety
- Supervising experience
- Food preparation
Certification
- TABC Certification
- ServSafe Certification
- Food Handlers Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working
ASL
Elementary
Timeline
Sales Associate
Goodwill Central Texas
12.2024 - Current
Shift Leader
Modern Market Eatery
02.2021 - 11.2024
Kipp Austin Brave Highschool
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