Felisha Jones
Cypress,TX
Summary
Dynamic Assistant Manager with proven expertise at Jack in the Box, excelling in inventory management and employee scheduling. Fostered a motivated team environment, enhancing customer satisfaction through effective dispute resolution. Recognized for improving cash handling accuracy, significantly reducing discrepancies while maintaining a safe and organized workplace.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Jack in the Box
Cypress Texas
04.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Manager
Sonic Drive in
Houston, TX
02.2018 - 03.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Cy Fair High School
Cypress Texas06.2019
Skills
- Inventory management
- Employee scheduling
- Cash handling
- Sales reporting
Timeline
Assistant Manager
Jack in the Box
04.2024 - Current
Manager
Sonic Drive in
02.2018 - 03.2021
Cy Fair High School