Felix Avila

Houston,TX

Summary

Customer service professional with extensive experience at Ollie's Bargain Outlet, specializing in cash handling and customer satisfaction enhancement. Demonstrated expertise in staff training and maintaining cleanliness, utilizing strong time management and computer skills to improve operational efficiency. Proven track record of fostering a welcoming environment and driving team success.

Overview

years of professional experience

Work History

Customer Service Associate

Ollie's Bargain Outlet

Houston, TX

07.2024 - Current

Operated Cash register, porcessing 100+ transaction daily with exceptional accuracy to enchance customer satisfaction
Enchanced customer experience by being knowledgable about weekly inventory
Ensure a clean and organized store

Panera Bread Associate Trainer

Panera

Pearland, TX

07.2023 - 08.2024

Responsible for providing excellent customer service
Ensuring a clean and friendly cafe environment
Charge of training new employees
Preparing food
Handling transactions

Team Member

Whataburger

Pearland, TX

10.2020 - 08.2021

Responsible for providing excellent customer service
Ensuring a clean and friendly environment
Preparing food
Handling transactions

Education

Associate's degree - General Studies

San Jacinto Community College

Friendswood, TX

Skills

Computer literacy
Management
Food Preparation
Food Production
Cash register

Phone etiquette
Customer service
Cash handling
Time management

References

Bria, Ward, 832-847-5572
Chloe, Dedeus, 281-919-6270
Angel, 832-477-5046

Timeline