Felix Mendoza
Los Angeles,CA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
6
6
years of professional experience
Work History
Sales Associate
Car Pros Kia
06.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
Spectrum
09.2017 - 04.2022
- Boosted sales by effectively training and mentoring team members in sales techniques and product knowledge.
- Enhanced customer satisfaction by resolving complex issues promptly and providing exceptional service.
- Established strong relationships with clients, promoting brand loyalty through personalized attention and tailored solutions.
- Maximized revenue by upselling products and services based on individual customer needs.
- Organized promotional events, attracting new customers while engaging existing clientele.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
No Degree - Business
El Camino College
Torrance, CA06.2008
High School Diploma -
Venice High School
Los Angeles06.2004
Skills
- Customer Needs Assessment
- Product Sales
- Upselling
- Sales Development
- Goal-Oriented
- Excellent People Skills
- Relationship Building
- Product Recommendations
- Retail Store Operations
- Problem-Solving Skills
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Car Pros Kia
06.2023 - Current
Sales Associate
Spectrum
09.2017 - 04.2022
No Degree - Business
El Camino College
High School Diploma -
Venice High School
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