Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Madison Garcia

Rancho Cucamonga,California

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

6
6
years of professional experience

Work History

Sales Associate

Hollister
Rancho Cucamonga, California
10.2024 - 04.2025
  • Assisted customers with product selection, sizing and styling.
  • Organized stockroom shelves according to size, color or style.
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Upsold additional items based on customer interests and needs.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained cleanliness of store environment including floors, windows, displays.

Crew Member

McDonald's
Rancho Cucamonga, California
05.2021 - 08.2023
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Resolved customer complaints in a professional manner.
  • Assisted management team with inventory counts of food products and beverage supplies.

Crew Member

Wienerschnitzel
Rancho Cucamonga, California
02.2019 - 11.2019
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Resolved customer complaints in a professional manner.

Education

High School Diploma -

Alta Loma High School
Alta Loma CA
05-2023

Skills

  • Customer service
  • Sales techniques
  • Cash handling
  • Effective communication
  • Attention to detail
  • Store opening and closing
  • Teamwork and collaboration

References

References available upon request.

Timeline

Sales Associate

Hollister
10.2024 - 04.2025

Crew Member

McDonald's
05.2021 - 08.2023

Crew Member

Wienerschnitzel
02.2019 - 11.2019

High School Diploma -

Alta Loma High School

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