Felix Smith
Tampa
Summary
Detail-oriented professional with expertise in regulatory compliance, customer service, and client advocacy in insurance. Interprets complex policies and ensures adherence to federal guidelines while effectively communicating with diverse populations. Exhibits strong judgment and ethical standards in handling sensitive information. Driven to uphold security and professionalism through accurate decision-making and respectful interactions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Insurance Agent
Tranzact
Tampa
06.2024 - Current
- Assisted Medicare beneficiaries in understanding coverage options and selecting plans tailored to healthcare needs and budget.
- Educated clients on Medicare benefits, compared plans, ensured compliance with regulations, and provided ongoing support for informed healthcare decisions.
Sales Associate
Forever 21
Tampa
10.2023 - 03.2024
- Operated cash register and POS to efficiently process sales transactions and handle payments.
- Greeted customers and guided them to product racks and shelves to facilitate merchandise selection.
- Welcomed customers and determined their specific requests.
- Assisted customers on sales floor by greeting, providing product information, stocking shelves, and managing inventory.
Education
Hillsborough Community College
Tampa, FLSkills
- Customer service
- Professional ethics
- Sound judgement
- Communication skills
- Physical stamina and readiness
- Multitasker
- Situational awareness
- Client relations
- Strong attention to detail
Certification
FLA Health Agent 2-40 license
Languages
- Spanish, Fluent
- English, Fluent
Timeline
Insurance Agent
Tranzact
06.2024 - Current
Sales Associate
Forever 21
10.2023 - 03.2024
Hillsborough Community College