Felix Luis Loc Jr.
Maryland Heights,MO
Summary
Executive leader specializing in organizational administration and board governance within complex, multi-entity environments. Demonstrated success in enhancing operational efficiencies and managing critical legal and financial issues. Skilled in leading strategic initiatives that unify diverse stakeholders and achieve common objectives. Expertise in fostering collaborative teams to drive results in mission-driven organizations.
Overview
15
15
years of professional experience
Work History
Chief Administrative Officer (CAO)
The Lutheran Church—Missouri Synod
07.2023 - Current
- Served as the Synod’s legal liaison for high‑stakes matters—synchronizing daily case workflows with general and local counsel across multiple jurisdictions—and delivered timely board updates that improved risk visibility and accelerated resolutions.
- Oversaw legal affairs, human resources, operations, event planning, and governance for The Lutheran Church—Missouri Synod.
- Led strategic initiatives in litigation management, contract negotiation, real estate, compliance, and partnerships.
- Collaborated with executive teams to enhance operational efficiency and support higher education initiatives.
- Implemented major Synod-wide governance changes affecting 5,800 congregations, universities, seminaries, corporate entities, districts and international regional offices, ensuring policy alignment.
- Achieved improved transparency and enhanced efficiencies by transitioning to modern HRIS and CRM systems for 192 employees and 80 missionaries, gaining financial savings of over $300k per year.
- Negotiated multi-million-dollar contracts for national events and technology upgrades to mitigate risks.
- Managed complex legal transitions and litigation to protect Synod interests.
- Fostered a culture of collaboration through quarterly town halls and orientation initiatives, enhancing employee engagement.
Pension Benefits Manager
October Three Consulting, LLC
04.2022 - 06.2023
- Managed cross-functional teams in pension administration, ensuring accurate calculations and timely payments for over 15 corporate clients, including Kodak and Energizer.
- Successfully implemented seamless client transitions from previous providers, maintaining operational continuity throughout onboarding processes.
- Achieved 100% client retention through adherence to service level agreements and operational KPIs.
- Collaborated with third-party administrators and financial institutions to resolve complex pension issues and improve service delivery.
Senior Pension Benefits Analyst
Willis Towers Watson
06.2014 - 04.2022
- Directed consulting and project delivery for multinational pension plan clients.
- Generated revenue growth and cost savings by leading de-risking projects and collaborating with actuarial, investment, and operations teams.
- Enhanced efficiency by 5%-8% through tailored actuarial analytics.
- Developed standard operating procedures and compliance standards for a diverse client base.
- Onboarded and trained new associate classes in consulting practices.
Operations Delivery Leader
Fidelity Investments
11.2010 - 04.2014
- Managed contractual obligations and escalations for Defined Benefits retirement outsourcing services.
- Generated $700K in revenue through de-risking projects and saved 10% in overhead costs.
- Increased profitability by 5% annually by implementing cost analytics and automation.
Education
Bachelor of Science - Business Administration
Baylor University
Waco, TXExecutive MBA -
Washington University - Olin Business School
St. Louis, MO04.2026
Skills
- Corporate Governance
- Executive Management
- Project Management
- Data Analysis
- Contract Negotiation
- Litigation
- Client Relations
- Employee Mentoring
- Strategic Planning
Timeline
Chief Administrative Officer (CAO)
The Lutheran Church—Missouri Synod
07.2023 - Current
Pension Benefits Manager
October Three Consulting, LLC
04.2022 - 06.2023
Senior Pension Benefits Analyst
Willis Towers Watson
06.2014 - 04.2022
Operations Delivery Leader
Fidelity Investments
11.2010 - 04.2014
Bachelor of Science - Business Administration
Baylor University
Executive MBA -
Washington University - Olin Business School
Volunteer Board Experience
- Board of Directors - Advisory Member, Concordia University System, 2023, 2026
- Board Member, Evangelical Lutheran Church, Taiwan, 2023, 2026
- Board of Regents, Concordia Seminary, St. Louis, 2023, 2023
- Board of Regents - Chair of Finance Committee, Concordia University, Chicago, 2017, 2020