Kenny Miller
Powell,TN
Summary
Chief Administrative Officer with a thriving nonprofit with years of executive level management experience in government and the private sector. Excels in effective communication, fostering interpersonal relations, and achieving business practice improvements. Working knowledge of budgets, financial statements, and organizational leadership to achieve maximum productivity.
Overview
32
32
years of professional experience
5
5
years of post-secondary education
Work History
Chief Administrative Officer (CAO)
Sertoma Center Inc.
1 2022 - Current
- Responsible for all Human Resources functions for a full-time staff of 220 employees
- Oversee recruitment, hiring process, and staff development responsible for all benefit offerings, resolve a wide variety of personnel matters, and handle annual State of Tennessee’s annual surveys and inspections for HR and facilities.
- Supervise maintenance staff for 34 residences, our main office on Fifth Avenue, and 69 fleet vehicles
- Attend all Center Operations Board Meetings and MyLife Board Meetings
(Deputy Chief of Police) Management Services Division
Knoxville Police Dept.
10.2020 - 01.2022
- Coordinated the development of the 57-million-dollar annual budget for the department and ensured it reflected the priorities of the agency
- Responsible for the Grants Office which managed nearly 6 million dollars in grant funds and initiated efforts to successfully fund new programs.
- Supervised the KPD Training Academy, personnel office and oversaw the department’s fleet of nearly 500 vehicles.
- Directed department recruitment efforts, attracting highly qualified candidates who reflect the diversity of the community served.
(Deputy Chief of Police) Patrol Division Commander
Knoxville Police Dept.
02.2018 - 10.2020
- Responsible for 240 full-time employees which comprised the largest division within the Department
- Oversaw all patrol functions and special teams to ensure efficient and effective service to the 185,000 residents of Knoxville
- Developed and executed the COVID 19 Pandemic Response Plan for the department to prevent the disruption of police services while providing for the safety of our officers.
- Developed strategic plans for crime prevention initiatives, analyzing data trends, and setting achievable goals.
- Facilitated open communication between command staff members by holding regular meetings to address concerns and develop solutions collaboratively.
- Fostered strong relationships with external agencies to enhance cooperation during joint operations and exercises.
(Deputy Chief of Police) Criminal Investigation’s Division
Knoxville Police Dept.
05.2016 - 02.2018
- Deputy Chief over Criminal Investigations Division of the Knoxville Police Department
- Managed all investigative units to include Forensics, Major Crimes, and undercover enforcement
- Made extensive improvements to the firearms lab which allowed it to become a regional leader in the science of firearms identification.
- Oversaw major investigations including homicides, drug trafficking operations, and financial crimes leading to significant arrests and convictions.
(Captain)East District Patrol Commander
Knoxville Police Dept.
01.2015 - 01.2016
- East District Commander for the Knoxville Police Department and oversaw the day-to-day patrol function for half of the city of Knoxville
- Responsible for 70 full-time officers.
- Increased public trust in law enforcement by fostering positive relationships with community members, neighborhood associations and business groups.
- Developed crime prevention initiatives for targeted neighborhoods, resulting in decreased criminal activity.
- Promoted a culture of professionalism among officers through consistent emphasis on ethical decision-making and adherence to best practices.
(Captain)I.A.U. Commander
Knoxville Police Dept.
01.2011 - 01.2015
- Commander of Internal Affairs Unit (IAU) for the Knoxville Police Dept. and reported directly to the Chief of Police for 4.5 years
- Personally worked and supervised sensitive and high profile investigations of employee misconduct throughout city government.
- Resolved problems, improved operations and provided exceptional service.
Special Operations Squad (S.O.S.)
Knoxville Police Dept.
01.1997 - 01.2007
- Served 10 years on the Special Weapons and Tactics Team (SWAT) for the Knoxville Police Dept., which was in addition to regular assigned duties
- Intimately involved with almost every major criminal occurrence that occurred in KPD's jurisdiction for a decade
- Played integral role in planning and implementation of tactical operations as a team leader and later as executive officer.
Patrol Officer
01.1993 - 01.1998
Education
MBA - (MBA) With A Focus On Management
Lincoln Memorial University (LMU)
Knoxville, TN 09.2010 - 05.2013
Bachelor of Science - Human Resources, Training And Development
University of Tennessee
Knoxville, TN 09.1999 - 05.2002
Skills
Customer Service
Operations Management
Relationship Building
People and Culture
Organizational Leadership
Interpersonal Skills
Business process improvement
Teamwork and Collaboration
Professional Associations
- Leadership Knoxville Class of 2018, 2018
- Member Police Executive Research Forum (P.E.R.F.), 2013-2022
- Member Tennessee Association of Chief’s of police (TACP), 2011-2022
- Member of Legislative Committee, 2012-2022
- Member F.B.I. National Academy Associates, 2007-2022
Community and Nonprofit Involvement
- East Tennessee Valley Crime Stoppers, President of the Board : 2024- Present
- Sertoma Center Board of Directors, Permanent Representative as CAO: July 2022 - Present
- Inskip Baptist Church, Deacon Chair: 2021 - Present
- Sertoma Center Board of Directors, President: 2018- 2019
- Sertoma Center Board of Directors, President-Elect: 2017- 2018
- Sertoma Center Board of Directors, Member of Executive Board: 2015 - 2020
Leadership Management Training
- Leadership Knoxville Class of 2018, 2018
- Senior Management Institute for Police 53rd Session, sponsored by the Police Executive Research Forum, 2013
- Chief Executive Leadership Development Program, Sponsored by the Tennessee Association of Chiefs of Police, 2012
- Tenn. Law Enforcement Executive Dev. Seminar (T.L.E.E.D.S.), 2009
- Federal Bureau of Investigation (F.B.I.) National Academy, Session 229, Quantico, VA, 2007
- Knoxville/ Knox County CAC-Leadership Class, 2006
- SWAT Supervision and Management (I.A.C.P.), 2004
- Southeastern Command and Leadership Academy (S.E.C.L.A.), 2003
- Strategic Leadership Course (S.P.I.), 2001
- K.P.D. Basic Special Weapons and Tactics (S.W.A.T.) School, 1997
Timeline
(Deputy Chief of Police) Management Services Division
Knoxville Police Dept.
10.2020 - 01.2022
(Deputy Chief of Police) Patrol Division Commander
Knoxville Police Dept.
02.2018 - 10.2020
(Deputy Chief of Police) Criminal Investigation’s Division
Knoxville Police Dept.
05.2016 - 02.2018
(Captain)East District Patrol Commander
Knoxville Police Dept.
01.2015 - 01.2016
(Captain)I.A.U. Commander
Knoxville Police Dept.
01.2011 - 01.2015
MBA - (MBA) With A Focus On Management
Lincoln Memorial University (LMU)
09.2010 - 05.2013
Bachelor of Science - Human Resources, Training And Development
University of Tennessee
09.1999 - 05.2002
Special Operations Squad (S.O.S.)
Knoxville Police Dept.
01.1997 - 01.2007
Patrol Officer
01.1993 - 01.1998
Chief Administrative Officer (CAO)
Sertoma Center Inc.
1 2022 - Current
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