Glendalie Traverso, RN
Kissimmee,USA
Summary
Registered Nurse (NY, Florida endorsement pending) with 10+ years of progressive experience within the Department of Veterans Affairs healthcare system, spanning direct patient care, clinical documentation, care coordination, and healthcare operations. Hands-on background as a Certified Nursing Assistant in acute and step-down settings, combined with extensive experience in scheduling, consult management, and interdisciplinary collaboration. Currently pursuing CDI certification and a BSN, with a focused interest in remote nursing roles including telephonic triage, utilization review, prior authorization, and care coordination. Brings a unique blend of clinical, administrative, and operational expertise that supports high-quality, patient-centered care across diverse healthcare settings.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Chief Administrative Officer (CAO)
Lasio Professional Products, LLC
01.2026 - Current
- Lead operational and financial oversight for a national manufacturing and distribution company
- Manage workflows, vendor relationships, and compliance documentation
- Analyze performance metrics and support executive decision-making
- Drive process improvements across operations, finance, and logistics
Business Administrator
Lasio Professional Products, LLC
08.2023 - 12.2025
- Managed operations, reporting, and compliance processes
- Coordinated cross-functional workflows and vendor communications
- Implemented systems to improve operational efficiency
Management & Program Assistant (GS-7) – Ambulatory Care
Department of Veterans Affairs
01.2022 - 01.2023
- Supported clinical leadership with provider onboarding and operational coordination
- Assisted in consult tracking, scheduling, and access-to-care initiatives
- Multiple Roles | 2010 – 2023
Data Quality Specialist (GS-9)
Department of Veterans Affairs
01.2022
- Ensured accuracy of patient and provider data impacting clinical workflows
- Resolved discrepancies in clinical documentation systems
- Detail
Lead Medical Support Assistant (GS-7)
Department of Veterans Affairs
01.2021 - 01.2022
- Managed a team of 15+ staff supporting primary care and women’s health clinics
- Coordinated patient flow and clinic operations
- Collaborated with nurses and providers to support patient care delivery
Advanced Medical Support Assistant (GS-6)
Department of Veterans Affairs
01.2020 - 01.2021
- Supported specialty clinics with patient coordination and preparation
- Maintained accurate documentation using CPRS and VISTA
Certified Nursing Assistant (GS-4) – Inpatient / Acute Care
Department of Veterans Affairs
01.2019 - 01.2020
- Provided direct patient care including hygiene, mobility, and intake/output monitoring
- Assisted RNs with patient assessments and patient care needs
- Maintained infection control and patient safety standards in acute care setting
Medical Support Assistant (GS-5)
Department of Veterans Affairs
01.2018 - 01.2019
- Coordinated patient scheduling, consults, and follow-up care
- Educated patients on treatment plans and care processes
Health Technician (GS-4)
Department of Veterans Affairs
01.2010 - 01.2011
- Assisted with procedures, sterilization, and patient preparation
- Provided diabetic foot care and supported podiatry services
Education
Bachelor of Science - Nursing
Western Governors University
11-2026
Associate of Science - Nursing
Southeastern College
Associate of Arts - Biblical Studies
Freedom Bible College
Skills
- Care Coordination & Case Management
- Clinical Documentation & Compliance
- Vital Signs & I&O Monitoring
- Patient Safety & Infection Control
- Patient Education
- Utilization Review Concepts
Clinical
- HIPAA Compliance
- Regulatory Compliance & QI
- CPRS & VISTA Systems
- Electronic Health Records (EHR)
- Interdisciplinary Collaboration
Operational & Technical
Remote-Ready
Certification
- Active Registered Nurse (RN) – State of New York License #14730
- Florida RN License – Pending (Endorsement in Process)
- Basic Life Support (BLS) (Active)
- ACDIS CDI Apprenticeship Program – Completed
- NIH Stroke Scale Certificate
Languages
Spanish
Native or Bilingual
Timeline
Chief Administrative Officer (CAO)
Lasio Professional Products, LLC
01.2026 - Current
Business Administrator
Lasio Professional Products, LLC
08.2023 - 12.2025
Management & Program Assistant (GS-7) – Ambulatory Care
Department of Veterans Affairs
01.2022 - 01.2023
Data Quality Specialist (GS-9)
Department of Veterans Affairs
01.2022
Lead Medical Support Assistant (GS-7)
Department of Veterans Affairs
01.2021 - 01.2022
Advanced Medical Support Assistant (GS-6)
Department of Veterans Affairs
01.2020 - 01.2021
Certified Nursing Assistant (GS-4) – Inpatient / Acute Care
Department of Veterans Affairs
01.2019 - 01.2020
Medical Support Assistant (GS-5)
Department of Veterans Affairs
01.2018 - 01.2019
Health Technician (GS-4)
Department of Veterans Affairs
01.2010 - 01.2011
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
Southeastern College
Associate of Arts - Biblical Studies
Freedom Bible College
Military Service
United States Army Veteran | 2002 – 2005