Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Felixsuel Herrera

Boston

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2
2
years of professional experience

Work History

Sales Associate

Dunkin' Donuts
02.2025 - 06.2025
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Youth Worker

Boston Health Commision
01.2024 - 01.2025
  • Supported clients experiencing mental health crises by connecting them with appropriate professionals and resources.
  • Provided emotional support to patients, helping them cope with mental health challenges.
  • Increased awareness on importance of mental health.
  • Advocated for the rights of individuals experiencing mental health challenges within the healthcare system.
  • Reduced crisis response times by implementing efficient communication and coordination strategies.

Sales Associate

Macys Department Store
04.2023 - 04.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Albert D. Holland HighSchool
Boston, MA
06-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Relationship building
  • Verbal/written communication
  • Conflict resolution
  • Complex Problem-solving
  • Adapt to diverse groups
  • Dispute mediation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Dunkin' Donuts
02.2025 - 06.2025

Youth Worker

Boston Health Commision
01.2024 - 01.2025

Sales Associate

Macys Department Store
04.2023 - 04.2024

High School Diploma -

Albert D. Holland HighSchool

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