Felman Reddick
Miami,FL
Summary
Hardworking and passionate job seeker with strong organizational and customer service skills looking to secure a position that promotes my personal and professional development.
Overview
4
4
years of professional experience
Work History
Veterinary Technician
Alton Road Animal Hospital
06.2021 - 09.2021
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
Grocery Store Stocker
Whole Foods Market Inc
02.2018 - 09.2021
- Maintained store cleanliness and visual appeal through regular sweeping, mopping, and shelf dusting.
- Demonstrated adaptability by willingly taking on additional duties during peak times or staff shortages, maintaining store performance and customer satisfaction.
- Ensured accurate pricing by updating tags and signage according to promotional changes.
- Boosted sales potential by creating attractive end cap displays that showcased featured products or promotions.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
- Managed timely and effective replacement of damaged or missing products.
- Stocked shelves to match planogram images and instructions.
- Interacted with guests in friendly and knowledgeable way.
Education
High School Diploma -
Stellar Leadership Academy of Excellence
Miami, FL06.2013
Skills
- Client Relations
- Customer Service
- Responsible and Reliable
- Animal Restraint
- Fast Learner
- Positive Attitude
- Time Management
- Attention to Detail
References
Kenya Haugabook - (786) 587-3406
Timeline
Veterinary Technician
Alton Road Animal Hospital
06.2021 - 09.2021
Grocery Store Stocker
Whole Foods Market Inc
02.2018 - 09.2021
High School Diploma -
Stellar Leadership Academy of Excellence
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