FeNeica J. Kaiser
Houston,TX
Summary
Dynamic and adaptable professional with a proven track record, excelling in client relations and quality assurance. Skilled in developing individualized care plans and enhancing customer experiences through active listening and empathy. Committed to delivering exceptional service while managing multiple tasks efficiently in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Home Health Caregiver
Beneficient Healthcare
01.2022 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered prescribed medications and monitored client health metrics consistently.
- Developed individualized care plans in collaboration with healthcare professionals.
- Maintained accurate documentation of client progress and changes in condition.
Curbside Shopper
Target
09.2023 - 05.2024
- Assisted customers with product inquiries and purchases to enhance shopping experience.
- Coordinated with team members to streamline curbside pickup processes, enhancing operational efficiency.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
Preschool Teacher
Robindell Private School
05.2019 - 09.2023
- Developed engaging lesson plans to promote cognitive and social skills in preschool children.
- Implemented daily activities fostering creativity and motor skills through hands-on learning experiences.
- Established positive relationships with parents, providing regular updates on child development and classroom activities.
- Conducted assessments to track individual student progress and tailor instructional approaches accordingly.
Cashier/ Baker
HEB
01.2022 - 11.2022
- Operated cash register, processed transactions accurately and efficiently.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Education
High School Diploma -
Jack Yates High School
Houston, TX05-2006
Skills
- excellent customer service and client relations
- attention to detail and quality assurance
- strong verbal and written communication
- active listening and empathy
- time management and multitasking
- very adaptable and flexible
Timeline
Curbside Shopper
Target
09.2023 - 05.2024
Home Health Caregiver
Beneficient Healthcare
01.2022 - Current
Cashier/ Baker
HEB
01.2022 - 11.2022
Preschool Teacher
Robindell Private School
05.2019 - 09.2023
High School Diploma -
Jack Yates High School