Fernanda Brito Barbosa
Fort Worth
Summary
Accomplished Front End Supervisor at Ross Dress for Less with expertise in team supervision and customer service. Successfully enhanced sales by optimizing merchandise displays and resolving customer issues, achieving a 95% satisfaction rate. Proficient in cash register operation and workflow management, ensuring efficient store operations and compliance with company standards.
Overview
1
1
year of professional experience
Work History
Front End Supervisor
Ross Dress for Less
04.2025 - Current
- Supervised daily store operations, ensuring compliance with company standards and policies.
- Trained and mentored team members on customer service excellence and operational procedures.
- Coordinated merchandise displays to optimize visual appeal and drive sales performance.
- Monitored inventory levels, facilitating timely restocking to meet customer demand.
- Resolved customer inquiries and complaints effectively, maintaining high satisfaction rates.
Education
Associate of Arts - Business
Universidade Estácio De Sá
Rio De Janeiro, Brazil12.2012
Skills
- Customer service
- Problem-solving skills
- Cash register operation
- Workflow management
- Team supervision
- Conflict management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Front End Supervisor
Ross Dress for Less
04.2025 - Current
Associate of Arts - Business
Universidade Estácio De Sá