Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fernanda Cervantes

Memphis,TN

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Quick learner, experienced in fast paced environments and can thrive under pressure. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
Languages
4
4
years of professional experience

Work History

Cashier

El Gallo Giro Restaurant
Memphis, Tennessee
01.2026 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Resolved customer inquiries and complaints professionally and promptly.
  • Assisted with food and beverage orders to ensure accuracy and speed.

Hostess

Tekila Modern Mexican
07.2025 - 11.2025
  • Greeted visitors at entrance and seated guests, enhancing first impressions.
  • Coordinated reservation systems to maximize table turnover and improve guest flow.
  • Responded to phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Cashier/Hostess

Crazy Mexican Sports Bar
09.2024 - 04.2025
  • Processed cash and credit card payments, issued receipts, and provided change accurately to ensure smooth transactions.
  • Coordinated with team members to improve overall customer service experience.
  • Ensured cleanliness and organization of checkout area, contributing to a welcoming environment.

Marine Corps Recruit

United States Marine Corps
Parris Island, SC
08.2022 - 07.2024
  • Demonstrated discipline and resilience during intense training sessions, contributing to personal and team growth. during rigorous training challenges.
  • Fostered teamwork and leadership skills among fellow recruits, enhancing group cohesion.
  • Delivered safety briefings to ensure adherence to regulations and promote a safe training environment.

Education

Certificate - Cosmetology

Gould’s Academy
Memphis, TN
10-2025

Skills

  • Customer service
  • Phone etiquette
  • Team collaboration
  • Professional demeanor
  • Adaptability and flexibility
  • Discipline and focus
  • Patience
  • Physical endurance

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Cashier

El Gallo Giro Restaurant
01.2026 - Current

Hostess

Tekila Modern Mexican
07.2025 - 11.2025

Cashier/Hostess

Crazy Mexican Sports Bar
09.2024 - 04.2025

Marine Corps Recruit

United States Marine Corps
08.2022 - 07.2024

Certificate - Cosmetology

Gould’s Academy
Fernanda Cervantes