Fernanda Cuevas
Summary
Experienced Fast Food Manager with experience in food safety, sanitation, regulatory compliance, and leading teams. Comfortable conducting inspections, making sure health and safety standards are followed, training staff, overseeing daily operations, and keeping records organized and up to date. Known for spotting compliance issues, putting practical solutions in place, and helping teams deliver efficient, high-quality service in busy environments.
Overview
5
5
years of professional experience
Work History
Shift Leader/Manager
WKS Restaurant
Burbank
11.2021 - Current
- Supervised daily operations to ensure efficient restaurant workflow.
- Trained and mentored new staff on service standards and procedures.
- Assisted in resolving customer complaints to enhance guest satisfaction.
- Resolved conflicts between employees or customers in an efficient manner.
- Conduct weekly inspections to ensure all procedures are being followed correctly.
Education
Arleta High School
Arleta , CASkills
- Customer service
- Conflict resolution
- Time management
- Staff training and onboarding
- Food and building inspections
- Inspection procedures
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Shift Leader/Manager
WKS Restaurant
11.2021 - Current
Arleta High School