Overview
Work History
Education
Skills
Languages
Timeline
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Fernanda Gonzalez

Downey,CA

Overview

5
5
years of professional experience

Work History

Barista

Elbow Room
Norwalk, CA
11.2023 - 09.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make drinks.

Concierge/Activities Assistant

Norwalk Retirement
Norwalk, CA
01.2023 - 10.2023
  • Greeted and welcomed guests in a professional and friendly manner, providing excellent customer service
    • Assist in planning and implementing activity programs for seniors.
    • Monitored and maintained the lobby area and front desk to ensure a clean, safe, and pleasant environment for guests and staff.
    • Maintain appropriate documentation related to resident activities, including attendance and participation records.

Activities Assistant

Norwalk Nursing
Norwalk, CA
04.2021 - 11.2022
  • Ensure the proper care of senior citizens and work with patients on memory skills and other fun activities.
    • Encouraging residents to engage in scheduled activities.
    • Setting up and cleaning up activity spaces before and after events.
    • Assist in creating activity schedules and calendars.

Cashier

Burger City Grill
Downey, CA
05.2019 - 03.2020
  • I handled customer complaints calmly and professionally.
    • Followed proper food safety protocols to ensure quality and safety of food served.
    • Provided customer service in a friendly and professional manner.
    • Maintained an accurate cash drawer, ensuring that all cash and receipts were balanced at the end of each shift.

Education

Phlebotomy

LA Vocational Institute
Los Angeles, CA
12-2022

High School Diploma -

Warren High School
Downey, CA
06-2018

Cerritos College
Norwalk, CA

Skills

  • Beverage Preparation
  • Cash Handling
  • Food Running
  • Order Taking
  • Friendly and outgoing
  • Active listener
  • Performance Improvement

Languages

Spanish
Native/ Bilingual

Timeline

Barista

Elbow Room
11.2023 - 09.2024

Concierge/Activities Assistant

Norwalk Retirement
01.2023 - 10.2023

Activities Assistant

Norwalk Nursing
04.2021 - 11.2022

Cashier

Burger City Grill
05.2019 - 03.2020

Phlebotomy

LA Vocational Institute

High School Diploma -

Warren High School

Cerritos College

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Fernanda Gonzalez