Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Fernanda Orellana

Houston,TX

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Salon Efrain
Houston, TX
05.2023 - Current
  • Greeted customers warmly and made them feel welcome.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Completed basic bookkeeping and document filing.
  • Investigated and analyzed client complaints to identify and resolve issues.

Education

High School Diploma -

Westbury High School
Houston, TX
06-2022

Associate of Science - Computational Science

Wharton County Junior College
Wharton, TX

Skills

  • Front Office Management
  • Supply Management
  • Customer Service
  • Spreadsheet tracking
  • Conflict Management
  • Verbal and written communication
  • SQL
  • Tableau Software
  • Data Analysis
  • R Programming
  • Data Cleaning

Certification

  • Microsoft Technology Associate (HTML & CSS), 2022
  • Google Data Analytics Certificate, Coursera 2024

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Front Desk Receptionist

Salon Efrain
05.2023 - Current

High School Diploma -

Westbury High School

Associate of Science - Computational Science

Wharton County Junior College

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Fernanda Orellana