Fernanda Orellana
Houston,TX
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Salon Efrain
Houston, TX
05.2023 - Current
- Greeted customers warmly and made them feel welcome.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Completed basic bookkeeping and document filing.
- Investigated and analyzed client complaints to identify and resolve issues.
Education
High School Diploma -
Westbury High School
Houston, TX06-2022
Associate of Science - Computational Science
Wharton County Junior College
Wharton, TXSkills
- Front Office Management
- Supply Management
- Customer Service
- Spreadsheet tracking
- Conflict Management
- Verbal and written communication
- SQL
- Tableau Software
- Data Analysis
- R Programming
- Data Cleaning
Certification
- Microsoft Technology Associate (HTML & CSS), 2022
- Google Data Analytics Certificate, Coursera 2024
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Front Desk Receptionist
Salon Efrain
05.2023 - Current
High School Diploma -
Westbury High School
Associate of Science - Computational Science
Wharton County Junior College
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