Fernanda Valladares
San Antonio
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Sales Associate
Burlington
Pharr
12.2023 - 01.2025
- Assisted customers with product selection and provided information on features.
- Processed transactions accurately using point-of-sale systems.
- Organized merchandise displays to enhance product visibility and accessibility.
- Maintained inventory levels by restocking shelves and conducting regular counts.
- Resolved customer inquiries and complaints effectively to ensure satisfaction.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
Cashier Assistant
Peter Piper Pizza Inc
Pharr
06.2022 - 12.2023
- Assisted customers with menu selections and answered questions about food items.
- Processed cash and credit transactions accurately at the register.
- Maintained cleanliness of dining area and ensured tables were set up properly.
- Collaborated with team members to enhance customer service experience during busy hours.
- Managed inventory by restocking supplies and monitoring product levels regularly.
- Handled customer complaints professionally, seeking solutions to enhance satisfaction.
- Participated in training new employees on cashier procedures and customer service standards.
- Stocked shelves with incoming goods from delivery trucks as needed.
- Interacted politely with customers to promote quality service during checkout.
- Swept and mopped front end during shifts to maintain professional appearance.
Education
Premier Highschool
San Antonio, TXSkills
- Customer service
- Team collaboration
- Sales techniques
- Inventory management
- Cash handling
- Problem-solving skills
- Professional demeanor
- Meeting deadlines
- Display setup
- Hospitality and accommodation
- Outgoing personality
- Written and oral communication skills
- Reliable and punctual
- Cleaning techniques
- Customer engagement
- Customer needs assessment
- Self-checkout
- Merchandising
- Store opening and closing
- Stocking and receiving
- Multi-tasking strength
Languages
Spanish
Native/ Bilingual
Timeline
Sales Associate
Burlington
12.2023 - 01.2025
Cashier Assistant
Peter Piper Pizza Inc
06.2022 - 12.2023
Premier Highschool