Fernando Gutierrez Arreola
Oakley,CA
Summary
Hardworking employee enthusiastic about learning the automotive photography field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Ark Logistics
10.2023 - Current
- Trained new drivers on company's delivery process and effective customer service practices
- Maintained excellent punctuality, customer service, and efficiency, receiving top ratings for 4 months
- Served an average of 2,000 deliveries per month, working independently with minimal supervision.
Cashier/Customer Service
Lucky's Market
06.2023 - 10.2023
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
- Approached and solved problems with initiative and sound judgment
- Addressed customer questions and complaints with professionalism
- Promoted loyalty programs and store cards.
Tire and Lube Technician
Antioch Toyota
10.2021 - 02.2023
- Delivered excellent customer service while handling all aspects of quick lube express services
- Identified problems with customers' vehicles using standard multi-point inspections
- Protected customer vehicles from damage with consistent use of proper safety procedures
- Supported team recordkeeping efforts by filling out appropriate forms and updating system logs
- Delivered excellent customer service while handling aspects of quick lube express services
- Verified quality of repairs by road-testing vehicles.
Express Technician
Toyota of Bellingham
11.2020 - 07.2021
- Identified problems with customers' vehicles using standard multi-point inspections
- Delivered excellent customer service while handling aspects of quick lube express services
- Supported team recordkeeping efforts by filling out appropriate forms and updating system logs
- Verified quality of repairs by road-testing vehicles
- Assisted with billing by creating ROs with detailed parts and labor information.
Education
High School Diploma -
Heritage High School
Brentwood, CA06.2018
Skills
- Customer service
- Computer literacy
- Time management
- Client Communication
- Retouching and color correction
- Organizational skills
- FLUENT IN Spanish
- Attention to Detail
- GPS Navigation
- Dispatch Communication
- Photo Editing
- Digital Photography
Timeline
Delivery Driver
Ark Logistics
10.2023 - Current
Cashier/Customer Service
Lucky's Market
06.2023 - 10.2023
Tire and Lube Technician
Antioch Toyota
10.2021 - 02.2023
Express Technician
Toyota of Bellingham
11.2020 - 07.2021
High School Diploma -
Heritage High School
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